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AI Prescription Processing

From intake to dispensing-ready in minutes, not hours.

PharmaGenius automates the entire prescription intake workflow. When a new prescription arrives — whether electronic, faxed, or called in — the AI reads, validates, and queues it for pharmacist verification. Incomplete prescriptions are flagged immediately, DEA numbers are validated, and the queue is prioritized by urgency, patient wait time, and refill status.

Your pharmacists spend their time on clinical verification and patient interaction, not on data entry and phone calls to clarify illegible scripts.

E-Prescribing Integration

Seamless intake from all major e-prescribing networks including Surescripts. Electronic prescriptions flow directly into the verification queue.

Smart Queue Prioritization

AI prioritizes the fill queue based on urgency, wait time, controlled substance status, and patient history. Critical medications surface first.

Prescription Validation

Automatically validates DEA numbers, NPI credentials, quantity limits, days supply calculations, and refill authorization before the pharmacist reviews.

Refill Management

Proactive refill reminders to patients, automatic refill authorization checks, and sync-fill coordination for patients on multiple medications.

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Drug Interaction Checking

Catch dangerous interactions before they reach the patient.

Every prescription is screened against the patient's complete medication profile, allergies, diagnoses, and lab values in real time. PharmaGenius checks for drug-drug interactions, drug-food interactions, drug-allergy contraindications, therapeutic duplications, and dose range alerts — all graded by clinical severity.

When a critical interaction is detected, the system generates a detailed alert with clinical evidence, alternative recommendations, and a pre-drafted communication to the prescriber. Your pharmacist makes the clinical decision with all the information at their fingertips.

Comprehensive Screening

Checks drug-drug, drug-food, drug-allergy, drug-condition, and therapeutic duplication across the full medication profile, not just the current prescription.

Severity Grading

Interactions are classified as severe, moderate, or mild with clinical evidence citations. Severe interactions block dispensing until pharmacist review.

Prescriber Communication

Pre-drafted messages to the prescriber with interaction details, clinical references, and alternative medication suggestions. Send with one click.

Patient Allergy Alerts

Cross-references patient allergy records including cross-sensitivity groups. Penicillin allergy automatically triggers cephalosporin warnings.

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Inventory Management

Never run out of critical medications. Never overstock slow movers.

PharmaGenius uses AI-powered demand forecasting to maintain optimal stock levels for every medication in your pharmacy. It analyzes dispensing patterns, seasonal trends, manufacturer lead times, and local prescribing data to predict what you will need and when. Reorder points are calculated automatically and purchase orders can be generated with one click.

For controlled substances, PharmaGenius maintains a perpetual inventory with automated reconciliation. Discrepancies are flagged immediately, and DEA-compliant logs are generated automatically for every transaction.

AI Demand Forecasting

Predicts medication demand based on dispensing history, seasonal patterns, local epidemiology, and prescriber behavior. Reduces stockouts by up to 90%.

Automatic Reorder Points

Dynamic reorder points that adjust based on lead times, usage velocity, and safety stock requirements. One-click purchase order generation to wholesalers.

Expiration Tracking

Tracks every lot and expiration date. Alerts for medications approaching expiry with return-to-wholesaler recommendations. FIFO dispensing enforcement.

Controlled Substance Reconciliation

Perpetual inventory for Schedule II-V medications with automated reconciliation. Discrepancy alerts, DEA-compliant logs, and biennial inventory support.

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Patient Counseling Assistant

Personalized counseling points for every prescription, every patient.

When a prescription is ready for pickup, PharmaGenius generates personalized counseling points based on the specific medication, the patient's other medications, their health conditions, and their history with the pharmacy. New medications get comprehensive counseling. Refills get targeted check-ins on side effects and adherence.

Counseling materials can be generated in multiple languages, and the system tracks which counseling points were covered during each interaction for documentation and compliance purposes.

Personalized Talking Points

Counseling points tailored to the patient's specific medication, dose, condition, and medication history. Not generic leaflets — real clinical guidance.

Multi-Language Support

Generate patient-facing materials in English, Spanish, Mandarin, Vietnamese, Korean, and 20+ additional languages. Culturally appropriate health literacy levels.

Adherence Monitoring

Track refill patterns to identify non-adherent patients. Generate proactive outreach for patients who are overdue for refills on chronic medications.

Counseling Documentation

Log which counseling points were covered per interaction. Generates compliance-ready documentation for state board requirements and MTM programs.

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Insurance Claims Automation

Submit, track, and resolve claims without the phone holds.

PharmaGenius automates the entire insurance claims workflow. Claims are submitted electronically in real time as prescriptions are processed. When a claim is rejected, the AI analyzes the rejection code, identifies the resolution pathway, and either resolves it automatically (prior authorization lookups, DAW code adjustments, therapeutic alternatives) or presents the pharmacist with a clear action plan.

Prior authorization requests are generated and tracked automatically. The system monitors approval timelines and escalates stalled requests. Your staff spends time dispensing medications, not sitting on hold with PBMs.

Real-Time Claim Submission

Claims submitted electronically as prescriptions are processed. Instant eligibility verification and copay calculation before the patient arrives.

Rejection Resolution

AI analyzes rejection codes and suggests resolutions: DAW code changes, quantity adjustments, therapeutic alternatives, or prior authorization initiation.

Prior Authorization Management

Auto-generates PA requests with clinical justification. Tracks approval status, sends follow-ups, and alerts when approvals are received or denied.

Reimbursement Analytics

Track reimbursement rates by payer, drug class, and time period. Identify underwater contracts and support renegotiation with data-driven insights.

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Regulatory Compliance Dashboard

Audit-ready at all times, not just before inspections.

PharmaGenius continuously monitors your pharmacy's compliance posture across DEA, state board of pharmacy, CMS, and HIPAA requirements. Controlled substance logs are generated automatically. PDMP reporting is handled in real time. Staff credential tracking ensures every pharmacist and technician has current licenses and continuing education on file.

When an inspection occurs, your documentation is already organized and ready. No more scrambling to compile records or reconcile controlled substance counts the night before a DEA audit.

Controlled Substance Logs

Automated Schedule II-V transaction logs with receipt, dispensing, return, and destruction records. DEA Form 222 tracking and biennial inventory support.

PDMP Reporting

Automatic submission to state Prescription Drug Monitoring Programs. Real-time queries during dispensing to check patient controlled substance history.

Staff Credential Tracking

Monitor pharmacist and technician licenses, certifications, and CE credits. Alerts 90 days before expiration. Stores documentation for inspector access.

HIPAA Compliance

Audit trails for all patient record access. Role-based permissions ensure staff see only the data they need. Encrypted storage and transmission of all PHI.

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